Who We Are as the Official Jackpotpiraten Casino

Our Licensed German Brand

BrandJackpotPiraten.de
OperatorMernov Betriebsges. mbH, Berlin
German LicenceGGL, 06-05-2022 (virtual slots)
ProductsRNG slots only – €1 max stake, 5-s spin
Player Limits€1,000 monthly loss, €10 min deposit, €20 min withdrawal
PaymentsVISA, Mastercard, PayPal, Klarna, Giropay, Paysafecard
SupportLive chat & email 09:00–00:00 CET (DE/EN)

Our Role in the Regulated German Market

We operate JackpotPiraten as the first nationwide brand with an official German licence for virtual slot machines. As Mernov Betriebsgesellschaft mbH based in Berlin, we are under the direct supervision of the Gemeinsame Glücksspielbehörde der Länder (GGL). Our payout ratios, AML processes and player protection systems are audited every quarter.

Every spin on our RNG slots follows strict legal rules such as the €1 stake cap and mandatory 5 second spin intervals. These safeguards mirror the consumer protection levels that German players know from state-run lotteries and other regulated products.

What Defines Our Casino

We build on the land-based experience of Merkur and Novomatic and combine this heritage with modern online technology. Deposits are kept in segregated German bank accounts and our RNGs are tested by TĂśV-certified laboratories. With clear limits, robust KYC checks and support in German and English, we offer a fully legal online casino experience created for players in Germany.

Why Jackpotpiraten Is Legal and Safe in Germany

Our German Licence and Regulatory Oversight

We operate Jackpotpiraten.de under Sächsische Spielbanken GmbH & Co. KG, a German company with a full “Virtuelle Automatenspiele” licence. This licence was issued on 13 December 2022 by the Gemeinsame Glücksspielbehörde der Länder (GGL) under file number GGL-RA-00249. It is based on §§4 and 22a of the State Treaty on Gambling 2021 (GlüStV 2021) and is valid throughout Germany.

In our site footer, we display a direct link to the official GGL whitelist along with our licence number. This lets everyone confirm within seconds that we are listed as an authorised provider and operate under strict German regulations.

Data, Player Protection and Fair Play

We keep all player funds in segregated escrow accounts at a German tier 1 bank. An independent accountant audits these accounts every quarter in line with §23 GlüStV. Personal data is handled under EU GDPR rules and protected by 256 bit TLS 1.3 encryption.

All game outcomes are generated by a certified RNG module, tested by iTech Labs every six months. We also apply mandatory responsible gambling tools for every account:

  • €1,000 monthly deposit limit, which players can lower at any time
  • At least 5 seconds between slot spins
  • Hourly reality check messages
  • Direct link to the nationwide OASIS self exclusion system

With these measures we offer a controlled, fair and legally compliant environment for players across Germany.

How to Register and Verify Your Account (KYC)

Create your account

To register with us at Jackpotpiraten we follow §6 GlüStV 2021. The process only takes a few minutes. We ask you to enter your legal name exactly as it appears on your Ausweis, your date of birth and your German residential address. We also need your mobile number and email.

During registration you set a personal monthly deposit limit. The default limit is €1,000, which you can adjust within the legal framework. You also choose how often you want to receive hourly reality check pop ups. Before you send the form, we automatically check the OASIS self exclusion list and the LUGAS limit register to see if you are allowed to play.

Complete KYC verification

  1. Choose one of the available methods: Video Ident via webcam, Bank Ident using online banking, or GiroIdent via giropay.
  2. Present the front and back of your German ID card, passport or EU residence permit.
  3. Upload a recent document not older than three months, such as a utility bill, Meldebescheinigung or bank statement that matches your registered address.
  4. If you want to withdraw to a different bank account, provide a statement for that account.

More than 90 percent of our players are fully verified within about 30 minutes. Until verification is complete you can deposit up to €150 in total and you cannot request withdrawals.

Why KYC is required

Full KYC is mandatory under the German Geldwäschegesetz. These checks help us prevent money laundering, under age gambling and identity misuse. By verifying every player we protect our Schleswig Holstein licence and make sure your winnings can be paid out securely to you.

Our Top Online Slots at Jackpotpiraten

Player Favourites in Germany

On our official Jackpotpiraten site we see four online slots clearly leading the way with players in Germany. In the table below we list the key data so you can compare volatility, RTP and win potential at a glance before you start playing.

SlotProviderVolatilityRTP %Max Win
Book of DeadPlay’n GOHigh96.215,000× stake
StarburstNetEntLow96.09500Ă— stake
Razor SharkPush GamingHigh96.7085,475Ă— stake
Jammin’ JarsPush GamingHigh96.8320,000× stake

Book of Dead is our evergreen hit with its Egyptian adventure theme and free spins where special expanding symbols can cover every reel. Starburst is popular with those of us who prefer more frequent, smaller wins. Its expanding wilds trigger up to three re-spins and pay both ways across the reels.

High Risk Slots with Big Potential

Razor Shark is all about tension and surprise. Mystery Stacks can transform into matching symbols or Golden Shark scatters, and the bonus round uses a rising multiplier that can carry wins to more than 80,000 times the stake.

Jammin’ Jars takes a different route with an 8×8 grid and cluster wins. Colourful jars stay sticky, jump to new positions and increase their multipliers by one with every connected win, so long cascades can build intense sessions

Leading Game Providers Behind Our Portfolio

Licensed studios for the German market

At Jackpotpiraten we only integrate software providers that already hold individual game approvals from the Gemeinsame Glücksspielbehörde der Länder (GGL). This means every title in our lobby may be offered legally to players in Germany.

  • Pragmatic Play – known for high volatility titles such as Gates of Olympus with a 5,000Ă— max win and Big Bass Bonanza with active bonus features.
  • Play’n GO – focuses on mobile-friendly hits like Book of Dead and Reactoonz with portrait mode support and strong themes.
  • NetEnt (Evolution Group) – delivers polished classics such as Starburst™ and Gonzo’s Quest plus modern Cluster-Pays games.
  • Gamomat – a German studio behind Fruit Mania and Ramses Book, both offering the familiar Risk Ladder gamble option.
  • Hölle Games – a Berlin developer creating “Bonus Spin” slots tailored to GlĂĽStV bet limits and mandatory 5-second spin delays.
  • Blueprint Gaming – provides branded Megaways™ slots that can reach up to 117,649 ways to win.

Standards and technology

All studios are tested by GLI or iTech Labs, with RNG certificates listed in the GGL whitelist. Every game follows the €1 maximum stake, 5-second spin interval, reality checks and optional loss or session limits. We show volatility, hit frequency and RTP, which is capped at 96 % for Germany.

Optimised WebGL versions keep loading times under three seconds on 4G on iOS, Android and desktop for smooth play.

Classic Casino Games and Variants Available

At Jackpotpiraten, we operate with an official German virtual-slots licence from the Gemeinsame Glücksspielbehörde der Länder (GGL). This licence currently allows only products that fall under the legal definition of “virtual slot machines”. Because of this, traditional RNG table games such as roulette, blackjack, baccarat or poker are not yet available on our website. We can add them only once the regulator opens a dedicated licensing process for virtual table games.

Instant Win and Alternative Games

For anyone who wants a change from classic reels, we offer several instant-win titles that fully comply with §22a GlüStV. Every game round lasts at least five seconds, the maximum stake per round is limited to €1, and progressive jackpots are not permitted. Within these rules, we include popular crash-style multiplier games like “Aviator” and scratch-card inspired titles such as “Chaos Crew Scratch”. All outcomes are based on certified RNG technology and are available around the clock.

Who These Games Suit

  • Slot fans who like straightforward, fast gameplay without complicated bonus features
  • Mobile users who prefer short sessions with quick results
  • Budget-conscious players who value the fixed €1 maximum stake and built-in loss limits
  • High-volatility enthusiasts looking for potential wins of up to 10,000Ă— the stake in a single round

Once the GGL issues separate licences for virtual table games, we plan to expand our lobby with certified blackjack and roulette variants so we stay modern and fully compliant.

Deposits and Withdrawals with Local German Payment Methods

Making a Deposit

At Jackpotpiraten we support familiar, secure payment methods tailored to players in Germany:

  • Instant banking: Trustly, SofortĂĽberweisung, Giropay
  • E-wallets: Skrill, Neteller, MuchBetter
  • Prepaid: Paysafecard for deposits only
  • Debit and credit cards: VISA and Mastercard, if your bank allows gambling payments

All deposits are credited to your account instantly and start from €10. Under §6c GlüStV 2021, a cumulative monthly deposit limit of €1,000 applies by default. You can apply for a higher limit once we’ve fully verified your details.

Withdrawing Winnings

Whenever we can, we pay out using the same method you used to deposit. If that isn’t possible, for example with Paysafecard, we transfer your funds to your verified SEPA bank account.

After our internal approval, which can take up to 24 hours, payouts usually reach you as follows:

  • E-wallets – typically within minutes
  • SEPA bank transfer – around 1 to 3 banking days

The minimum withdrawal amount is €20. Daily and monthly limits depend on your VIP level and generally start at €5,000 per day and €20,000 per month.

Fees, Currency and Regulation

We don’t charge handling fees on standard deposits or withdrawals. All transactions are processed in euros, so players in Germany don’t face exchange costs. Your bank or wallet may still apply its own service charges.

We can only process withdrawals after successful KYC verification and the mandatory 24 hour cool off period required under German law.

User Experience on Desktop and Mobile

Desktop Layout

On desktop, we focus our design on the game area so you can reach your favourites without distraction. The main menu sits clearly at the top and leads straight to slots, table-style games, promotions and your account area. We keep the page structure simple, so you rarely need more than a few clicks.

A search bar lets you type in a game title directly. With our category filters you can narrow the lobby by provider or game type. The sticky header always stays in view and shows your current balance, direct access to self-exclusion tools and the mandatory 5-second spin timer required by German regulation.

Mobile Site

Our mobile version adapts to smartphones and tablets without missing features. The layout adjusts automatically to the screen, while game tiles remain easy to tap. Titles open quickly over 4G or WiFi, and touch controls react smoothly when you scroll, swipe or tap.

All games run in HTML5, so there is no extra download. You can save Jackpotpiraten to your home screen as a Progressive Web App for faster one-tap access.

Navigation and Compatibility

Filter tools help you sort by popularity, release date or alphabet. You can mark favourites and build your own list. We optimise images and servers for stable loading times across Germany.

  • Supported browsers: current Chrome, Firefox, Safari, Edge
  • No native app required – we offer instant play in a secure browser

Bonuses, Promotions and Jackpotpiraten Extras

At Jackpotpiraten we keep all bonuses strictly within the rules of the German State Treaty on Gambling 2021 (GlüStV 2021). New players who complete KYC can claim a 100% cash bonus up to €100 on the first deposit. The minimum deposit is €10. To receive it, we simply tick the “Bonus aktivieren” box in the cashier and the bonus is credited right away.

Wagering and Game Contribution

All bonus funds are subject to 30x wagering. Because German law limits slot stakes to €1 per spin, this cap also applies while we clear the bonus. Only certified slot games count fully towards the requirements. Virtual table games don’t contribute, so they can’t be used for wagering the bonus.

Ongoing Promotions

  • Weekly 25% reload bonus up to €25 every Friday
  • 10 free spins on “Pirate Pays” every Tuesday after staking €10 in the previous week
  • Seasonal prize draws linked to new Pragmatic Play and Gamomat releases

Key Bonus Rules

TermDetail
Expiry7 days after crediting
Maximum convertible win5Ă— bonus amount
Maximum bet per spin€1 (regulatory cap)
Minimum qualifying deposit€10

In our account area we open the “Aktionen” page to activate offers and monitor remaining wagering so unused bonus balances don’t expire unnoticed.

Player Support and How to Reach Us

Our Contact Options

On the official JackpotPiraten website we give our players three main ways to reach us:

  • Live chat – start a session via the chat icon for quick help from our support team in real time.
  • Email – send us a message at [email protected] when you prefer a written reply or need to attach information.
  • FAQ centre – use our searchable help area for explanations on payments, ID checks, bonuses and technical questions.

Hours, Languages and Reply Times

Channel Availability (CET) Languages Typical reply
Live chat 06:00 – 01:00, Mon–Sun German and English under 2 minutes
Email 06:00 – 01:00, Mon–Sun German and English under 4 hours

We’re not online around the clock, but this 19 hour service window covers the times when most players in Germany are active.

What Our Team Supports You With

Our support crew helps with account questions, OASIS verification and changes to stake limits. We track deposits and withdrawals, including instant online banking payouts, and explain bonus activation, wagering progress and promotion rules. We also look into technical problems such as game errors, crashes or location issues. For safer play we assist with responsible gaming tools and, if needed, guide you on complaint escalation to the Gemeinsame Glücksspielbehörde der Länder.